Changing the Culture

George Nemeth over at Brewed fresh Daily gave me a little drive-by after spotting the CRM is a Crock posting. His response:

Probably easier to change the organization’s culture…

My retort
Probably easier to change the culture in a petri dish

By the way, George's Blog is shortened to BFD, does that mean where he is what it means where I am?

Just wondering. I like his sense of humour anyway, but to enshrine it in his blog name confirms it.

Comments

[Ron McDaniel]

One problem I regularly face with my crm is the categories work well for sales, but not for relationship building that is not always sales centric.

When a software package does sales in the traditional sense and relationship management on a broader sense, I will be much happier. (If it is also easy to use.)

[Jon]

Try customized groupings of RSS feeds in an easy to use aggregator/reader. a good and honest blog about what a company does (with comments and effective responses to those comments, and the newest version of something like Maximizer .. that's probably all you need for really effective CRM